Will you replace TOPS or Dispatch Anywhere?

No. Those handle the core dispatch and accounting workflow. We build around them — motor club acceptance logic, private cash intake, and the live operations view.

Can you integrate with motor club platforms?

Some have APIs (Agero, Roadside Protect for certain integrations); others require browser-based interaction we'd automate carefully. We scope this per platform during the audit.

What about impound + recovery work?

Yes — different operational shape (less time-pressured, more inventory and lot management) but adjacent. We engage on the impound side separately from the towing dispatch side.

How do you handle 24/7 operational needs?

We build the automation to handle the volume an overnight dispatcher can't — auto-accept, structured intake, escalation rules. Then a single dispatcher can cover what previously needed two.

AI for Towing

AI & automation for towing & roadside assistance operators.

Towing is a 24/7 dispatch-driven business where the operator who gets to the call first wins. Most independent operators we work with are constantly juggling motor club calls (AAA, Agero, Roadside Protect — low margin, high volume) against private cash calls (high margin, harder to capture). The wins in towing come from automating motor-club acceptance, capturing more private cash calls, and keeping a 24/7 operation from burning out the dispatcher.

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Who this is for

The towing operators we work with

Independent tow operators with 2-15 trucks
Operators running motor-club contracts (AAA, Agero, ARS, Roadside Protect)
Heavy-duty + light-duty mixed operations
Towing + impound + recovery multi-line operators

Where you're losing money

The four highest-cost workflows in towing

Motor club calls require manual acceptance — slow click loses to a competitor in seconds

Cost: Motor club volume is the bread and butter — missing calls means lost recurring revenue from that contract

Private cash calls (higher margin) lost to whoever Google ranks first or answers the phone fastest

Cost: Private cash calls are 2-3x the margin of motor club; capturing more of them moves the bottom line significantly

Dispatcher burnout on 24/7 operations — one person can't do midnight to noon every day

Cost: Turnover + reliability gaps + bad customer experience during overnight calls

Equipment + driver location not visible in real time during a busy night

Cost: Dispatcher assigning calls blind — wrong truck to the wrong location wastes drive time

What we'd build for you

Three surgical tools that ship in weeks, not months

Build 1

Motor club auto-accept logic

Incoming motor club calls scored against active truck capacity, profitability threshold, and ETA. Auto-accept the ones that fit; surface the edge cases to dispatcher. Faster than human reaction.

Time: 3-4 weeks
Price: $3,000-$6,500

Build 2

Private cash call intake + instant quote

Customer calls or texts → structured intake captures location, vehicle, situation → instant quote with ETA. Dispatcher only handles confirmations and exceptions.

Time: 2-3 weeks
Price: $2,000-$4,500

Build 3

Live operations dashboard for 24/7 dispatch

Single view: active trucks, locations, current calls, pending requests, motor club queue. Dispatcher decisions go from 'best guess' to 'best informed.'

Time: 3-5 weeks
Price: $3,500-$8,000

Stack we typically build around

We integrate — we don't replace

TOPS, Dispatch Anywhere, or Beacon Software
Motor club platforms (Agero, Allstate, AAA each have their own)
Twilio + 24/7 call answering
QuickBooks Online
Driver mobile apps + ELDs

Frequently asked

Common questions from towing owners

Will you replace TOPS or Dispatch Anywhere?: No. Those handle the core dispatch and accounting workflow. We build around them — motor club acceptance logic, private cash intake, and the live operations view.
Can you integrate with motor club platforms?: Some have APIs (Agero, Roadside Protect for certain integrations); others require browser-based interaction we'd automate carefully. We scope this per platform during the audit.
What about impound + recovery work?: Yes — different operational shape (less time-pressured, more inventory and lot management) but adjacent. We engage on the impound side separately from the towing dispatch side.
How do you handle 24/7 operational needs?: We build the automation to handle the volume an overnight dispatcher can't — auto-accept, structured intake, escalation rules. Then a single dispatcher can cover what previously needed two.

Three ways to start

Whatever fits your situation — pick one.

Quickest

Drop a note about what's slowing your business down. We respond same-day to genuine inquiries.

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